Are your customers satisfied with their purchases? Ask others what they all think, and you may be amazed at the possibilities that arise. Here are the steps.

However, even though your consumers may still be purchasing from you, this does not necessarily imply that they are satisfied.

Sure, you’re doing something right, but how can you be sure your customer is completely satisfied with your service? When it comes to learning from your most dissatisfied consumers, none better than Bill Gates:

With this knowledge, you can devote yourself to the best products and discard those that don’t meet client expectations.

So, how can you gauge a company’s success by how satisfied its customers are? Lisa Clifford, a motivational speaker and trainer, discusses numerous ways to better serve your customers and grow your business.